MOMENTS OF IMPACT: HOW TO DESIGN CONVERSATIONS THE ACCELERATE CHANGE

http://ffbsccn.wordpress.com/2014/05/07/moments-of-impact-strategic-conversations-do-not-happen-by-accident-they-need-to-be-designed-insight-from-the-book-moments-of-impact/

A well-designed strategic conversation is different than a well-organized meeting (from the book - click on image for full view)