http://www.4-traders.com/CASTLIGHT-HEALTH-INC-16000944/news/Castlight-Health-One-in-Five-U-S-Hospitals-Fail-to-Adopt-Crucial-Never-Events-Policies-22497774/

“Never Events are egregious and they truly should never happen, but at the very least if they do happen, we expect hospitals to take the most humane and ethical approach,” said Leah Binder, president and CEO of Leapfrog. “Unfortunately, many hospitals still won’t commit to doing the right thing, including apologizing to the patient or family and not charging for the event. We should see 100% of hospitals with the Leapfrog policy.”