Geisinger refunds patients $400k for ‘uncompassionate care’ Posted on October 5, 2016 by henrykotula • Posted in Uncategorized • Tagged Health System, Hospital, Patient Experience, Patient Refunds, Patient Satisfaction, Uncompassionate Care • Leave a comment http://www.beckershospitalreview.com/finance/geisinger-refunds-patients-400k-for-uncompassionate-care.html Share this: Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Click to share on LinkedIn (Opens in new window) LinkedIn Like Loading...
Geisinger CEO says health system has given $80,000 in refunds to displeased patients Posted on April 14, 2016 by henrykotula • Posted in Uncategorized • Tagged Health System, Hospital, Patient Refunds, Patient Satisfaction • Leave a comment http://www.healthcarefinancenews.com/news/geisinger-ceo-says-health-system-has-given-80000-refunds-displeased-patients?mkt_tok=eyJpIjoiT0RZMFptTmtNMlJsTUdVMiIsInQiOiJuZjAwWEdTaDd6S0hXT0NjTlwvMXlTZ0oySVBWN3RFUFBcL1JGeDVWMFBSMEp4ekR6cFJXUjRhOEIrUkNVbEZuZFlBanQ0a3FPZ2Nzem1QbnQzZUxITDRKTlFVcjFTazRpc2ZVb0doR0lQTGRBPSJ9 David Feinberg says the feedback in the Proven Experience program is largely positive, and the bad feedback only makes them better. Share this: Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Click to share on LinkedIn (Opens in new window) LinkedIn Like Loading...
Geisinger to begin offering refunds to unsatisfied patients Posted on November 11, 2015 by henrykotula • Posted in Uncategorized • Tagged Health System, Hospital, Patient Refunds, Patient Satisfaction, Quality Care • Leave a comment http://www.beckershospitalreview.com/finance/geisinger-to-begin-offering-refunds-to-unsatisfied-patients.html Share this: Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Click to share on LinkedIn (Opens in new window) LinkedIn Like Loading...
HENRY KOTULA 