Importance of Social Confirmation

When Others See Your Value – Others See Your Value

“What makes you qualified to give this presentation?”

I searched her face to discern her intent. Was she angry? Challenging? She seemed sincere and pleasant, but resolved to hear a real answer.

“Wow! That’s an interesting question,” I replied.

After a pause for contemplation, I said, “Social confirmation.”

I could have talked about education, achievements, skills, or experience. My white hair makes me look like a man of experience. I have degrees. I’m good at a few things. I’ve written over 2,500 short articles in seven years.

Education, achievements, skills, and experience demonstrate our qualifications. But they don’t open the door for me to give presentations, lead workshops, and coach leaders. A large following – social confirmation – opens doors.

When others see your value – others see your value.

Leverage social confirmation:

A long line at the restaurant is social confirmation. If the parking lot is empty, we have enough “evidence” to determine the food stinks.

Social confirmation validates worth and extends influence.

You damage others, teams, and yourself when you badmouth the people around you.

Don’t be surprised if the people you tear down find it difficult to get things done. The way you talk about people elevates their status or weakens their authority.

Respect given – while others are watching – impacts one’s ability to influence others and get things done.

#1. Give public acknowledgement. Praise is social confirmation. Gratitude might be a private matter, but praise requires an audience.

#2. Don’t make others look bad so you can look good. Social dis-confirmation lowers our ability to get things done through others.

#3. Spread the good word. Leverage customer testimonials to elevate the status and influence of team members.

How might leaders leverage social confirmation to increase the effectiveness of colleagues and team members?

 

HOW LEADERS CHANGE PEOPLE BY SIMPLY SEEING THEM

How Leaders Change People By Simply Seeing Them

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Who’s watching:

Have you seen leaders walk around without looking at people? Ignoring people is an act of power that makes others feel less powerful.

People need to be seen. Leaders make people feel they matter by seeing and acknowledging them.

Gratitude is a way of seeing that changes people. You get what you honor.

5 ways to see people:

See with your eyes and your mouth.

#1. Honor development. Let people know that you see them working to develop skills. “I can see that you’ve turned team meetings into energizing experiences. What are you learning?”

#2. Elevate status when results exceed expectation. Give titles to acknowledge great results, not to elevate poor performance. Providing titles to people who haven’t performed invites entitlement.

#3. Give public acknowledgement. Let people hear you bragging about them to others. Tell higher ups about someone’s great performance.

Enjoy someone’s performance publicly.

#4. Praise character and strength. Gratitude is about behaviors. Praise is about character. You might say, “I notice that you’re very kind with people.”

#5. Show gratitude for effort and energy, even if performance falls short. If you want people to pour energy into work, notice their effort, even if the numbers fall short. “I could tell that you worked really hard, even though we fell short of our goal.”

Disappointing performance:

See disappointing performance with forward facing optimism.

  1. “What are you going to do differently next time?”
  2. “What are you learning about yourself or your team?”
  3. “What strengths can you bring to the next challenge?”

How might you see people today?