
Despite all the change health plans are facing today, there’s one key way of measuring leaders’ effectiveness that won’t change: Profitability.
Health plan executives will be evaluated based on the sustainability of their businesses during a time when profit margins are tight. They’ll also be measured based on their ability to retain employees and maintain current local relationships. Health plans will be investing in a lot of new talent. That means that leaders will be measured on their ability to grow their teams, while maintaining deep relationships in the communities where they’re doing business.

