Want to cut health-care costs? Start with the obscene amount of waste.

https://www.washingtonpost.com/news/posteverything/wp/2017/12/28/want-to-cut-health-care-costs-start-with-the-obscene-amount-of-waste/?utm_term=.3f6be0923b4a

 

A year of investigating revealed a staggering amount of supplies and drugs are simply thrown away.

In Maine, there’s a warehouse the size of a middle school gymnasium, stuffed with brand-new medical supplies and gently used medical equipment. Several pallets are piled with boxes of surgical sutures, still in their shrink wrap, each box worth hundreds of dollars. Tubs overflow with diabetes supplies and surgical instruments that may run hundreds of dollars apiece. There are bins of bandages and gauze and saline and ostomy bags and every other medical supply you can imagine. These materials, unexpired, could easily stock any hospital or clinic. But each item has actually been thrown away by a local medical facility.

The cost of health care has been rising for decades, and Americans are paying the price. In a recent Gallup poll, people cited the high cost of care as their No. 1 financial concern. It’s an enormous problem, and trying to solve it all at once brings on panic and paralysis. But after reporting for a year on the ways the medical industry blows through our money, I have one idea: Let’s end the egregious waste that’s draining our health-care system.

The National Academy of Medicine has estimated the health-care system wastes around $765 billion a year — about a quarter of what we spend. Eliminating all the waste could allow us to insure 150 million Americans, the Academy of Medicine said, and saving half of it could provide groceries for every household in the country for a year. Eliminating the waste would also stop our rising health-care costs from eating up our wage increases. My premiums go up 9 percent next year. Same thing happened last year. Odds are your costs are rising, too.

It’s hard to downplay what I found when I began investigating the issue. Hospitals throw out so many valuable supplies that a cottage industry of charities has sprung up to collect this stuff and ship it to the developing world — otherwise, all those goods in that Maine warehouse would be headed for a landfill.

Nobody tracks how much hospitals waste rather than donate, and I couldn’t track down where each item came from. But experts told me when hospitals change vendors for a type of supply, they often toss the old stuff. Or, if they take over a clinic or facility, they get rid of the items that come with it, even if they are unused and unexpired.

The operating room is a major source of wasted spending. One hospital tracked the value of unused items that went to waste during neurosurgery procedures in a single year. The total: $2.9 million — for one type of surgery at just one hospital. In that case, the surgeons hadn’t updated their system of telling the staff which supplies to prep for each operation. They were opening many items they didn’t need, which then had to be thrown away even though they were unused. The hospital updated its approach to make sure they aren’t setting up for operations with excess supplies.

I learned that nursing homes throw away hundreds of millions of dollars’ worth of valuable medication every year. They typically dispense drugs a month at a time for patients, and often have them discontinued if the patient dies or transfers. The excess drugs get trashed, incinerated or even flushed down the toilets, contaminating our water supply. The chief executive of a pharmacy that serves nursing homes in Florida told me that his company alone throws away about $2.5 million a year in valuable medication.

In Iowa, the state government funded a program to recover these castoff nursing home meds and donate them to needy patients, for free. This year, they’re on pace to recover and redistribute $6 million in medication. My story led policymakers in Florida and New Hampshire to introduce legislation to try to replicate the Iowa program.

Drugs are a huge source of waste, partly because drug expiration dates don’t mean what we think they mean. The Food and Drug Administration makes pharmaceutical companies show their medication is safe and effective until its expiration date. It doesn’t make them find out how long they actually last.

Studies show it’s common for a drug to be safe after its expiration date. The FDA runs a program that tests and then extends expiration dates on drugs in the federal government’s stockpiles. Those same drugs get thrown away in pharmacies when they “expire,” even though many of them are in short supply. How much of our money does it waste? One midsize hospital in Boston throws away about $200,000 worth of drugs a year that hit their expiration date. If that’s true for other hospitals, the total would be about $800 million a year for hospital pharmacies alone.

Meanwhile, drug companies are making eyedrops two or three times larger than what the eye can even contain. We are paying for the wasted medicine running down our cheeks. I spoke to the former head of research for Alcon Laboratories, a global leader in the eye care industry now owned by Novartis. He told me that in the early 1990s his team created a “microdrop” that eliminated the waste. The microdrops were effective and reduced the burning caused by larger drops. But Alcon’s leaders killed the project because they were worried it could reduce sales.

Vials of cancer drugs are also made too large, which one study said wastes about $1.8 billion a year in the valuable medication. Earlier this year, one drug company switched from a multiuse vial, which could be shared by patients, to a single-use vial that could not be shared, thereby increasing the amount of wasted cancer medication. The change would make the supply chain more reliable worldwide, the company said. But one cancer center calculated that the change would cost each patient an average of $1,000 in waste per infusion. Imagine: You’re fighting cancer and then get billed an extra thousand dollars for medication they toss in the trash. Two U.S. senators responded to my story by introducing legislation to solve the problem of oversized eyedrops and cancer drug vials.

These are not isolated examples or small sums being squandered. Let’s say my reporting identified about $10 billion in wasted spending. That’s a rough estimate because no one is actually tracking how much we’re wasting. What else could we be doing with that money? The Kaiser Family Foundation says it costs an average of $6,690 to pay one person’s insurance premium in 2017. At that rate, the $10 billion saved could insure about 1.5 million people for a year. Tell those people it isn’t important to reduce our wasted health-care spending.

The Academy of Medicine did something smart when it reframed our health-care overspending as waste. We may be a wasteful country, but we still teach our kids to eat everything on their plates. “Waste not, want not,” is baked into our cultural DNA. It’s a powerful concept because it’s a moral one. It’s wrong to squander the hard-earned dollars Americans are paying into the health-care system and then demand they pay more.

We can’t be naive and think it will be easy to fix this problem. Our wasted spending represents revenue and profit for the medical industry. But our health-care spending should not be an entitlement program for the medical industrial complex. I put together a prescription for reducing the wasted spending I identified. Our policymakers should stand up to the medical industry and stamp out the waste.

 

Top waste, fraud, and abuse red flags, and how to identify them

http://managedhealthcareexecutive.modernmedicine.com/managed-healthcare-executive/news/top-waste-fraud-and-abuse-red-flags-and-how-identify-them?GUID=A13E56ED-9529-4BD1-98E9-318F5373C18F&rememberme=1&ts=17112017

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In some cases of healthcare fraud, it’s easy to spot red flags. But in large healthcare organizations, or on the payer end, fraud and waste can be more difficult to detect through layers and layers of data.

During his presentation, “Using Analytics to Drive Payment Integrity and Reduce Fraud,” on November 16 at the annual National Health Care Anti-Fraud Association Annual Conference in Orlando, Ben Wright, AHFI, senior payment integrity solutions architect at SAS Fraud & Security Intelligence Global Practice, discussed how health systems and payers can  meet these challenges.

 “In larger healthcare organization, you want to make sure you are protecting from larger loss,” Wright said. “Waste and abuse are clearly much more expensive in most cases than intentional fraud.”

Managed care has not reduced fraud, waste, and abuse in the way it was hoped at inception, Wright he said, and the need to coordinate efforts and create enterprise-wide solutions has never been greater.

How technology can help

Analytics platforms can help identify subtle changes in behavior and practice that can be indicative of fraud, waste or abuse, Wright said. This can include identifying errors and duplicates in the billing system, and fraud and wasteful or abusive practices.

He noted three types of analytics that can help:

1.              Behavior analytics is the closest approximation of true fraud detection, he said. It can help systems identify behaviors that are most likely to indicate fraud. For example, a provider who prescribes outside of the norm for their specialty, or a practice that documents more patient encounters than makes sense.

2.              Claim analytics uses customized product or policy data to sift through abuses of rule sets, coding designations, prescription rates, and more.

3.              Clinical targeting reviews level of care issues.

They key to using these analytics, Wright said, is to view them as enterprise-wide and to coordinate efforts across platforms and services, not within silos.

A hybrid of the above analytics methods is most effective, he said, using behavioral analytics, payment policy and coding guidelines, and clinical targeting together.

Examples of big red flags

Wright shared with Managed Healthcare Executive several examples of service line issues or red flags to watch out for.

·      Provider specialty mismatch. A provider who has general medical training but a specialty in neurology might warrant closer investigation if he is prescribing outside his specialty’s norm. Say a neurologist is prescribing a lot of opioid medications, Wright said. Investigators may want to review what tests are being ordered and why. It may become clear that the tests ordered and the level of evaluation of the patients for which those medications were ordered does not match what you might expect from a neurologist. “If you find that the tests don’t match, that would be a behavior that would be atypical for a community of neurologists,” Wright said. “That provider might get additional scrutiny. It’s a combination of their behavior versus behavior that might be expected.”

·      Locum tenens physician rates. These physicians fill in for absent physicians, but sometimes can be used to increase patient volume and revenue. In one case, Wright said, a physician was seeing patients in an emergency department while a locum tenens provider saw the physician’s other patients in the office. All of patient visits were paid at the provider’s rate, but the locum tenens should have been paid at a lower rate. This is a violation of locum tenens rules, but also indicates oan inappropriate agreement between the provider and the hospital, as well as an exploitation of the locum tenens physician.

There is so much data at a plan or health system’s fingertips now, the key is managing it to get the information you need. Increased specificity of coding, for example, provides a lot of data on disease management, but not a lot toward improving payment integrity.

 “Intentional fraud is a very small percentage of the community, but it’ a huge amount of dollars,” Wright said. “Meanwhile, waste and abuse can happen on many levels.”