Cartoon – When you can’t compete on price, quality, features or service Posted on October 18, 2019 by henrykotula Posted in Cartoon, Competition, Customer, Customer Service, Fraud, Marketing, Pricing, Quality, Service Design Leave a comment Share this:TwitterFacebookLinkedInLike this:Like Loading...
The Amazonification of Healthcare Posted on June 2, 2019 by henrykotula Posted in Amazonification of Healthcare, Artificial Intelligence, Big Data, Connected Relationship, Consumerism, Convenient Access, Data Intelligence, Digital Channels, Health System, Hospital, Intelligent Care Platform, Ongoing Relationship, Outcome Economy, Patient Engagement, Service Design, Supportive Care Platform, Supportive Care Trifecta, Technology Activation Leave a comment The Amazonification of Healthcare Share this:TwitterFacebookLinkedInLike this:Like Loading...