Importance Values Tied to Specific Behaviors

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4 underrated leadership qualities that can shape an organization

http://www.beckershospitalreview.com/hospital-management-administration/4-underrated-leadership-qualities-that-can-shape-an-organization.html

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Simon Sinek is best known for a TED Talk on leadership that has been viewed over 32 million times. During a visit to the offices of The New York Times he shared some more helpful leadership tips.

Listed below are four leadership qualities that Mr. Sinek says are underrated ways to shape a productive organization.

  1. Be the leader you wish you had and don’t forget your own experiences as an employee.
  2. Put people first to create the positive kind of work culture that makes people feel valued and compelled to offer more of themselves to the job.
  3. Provide continuous leadership training in order to maintain quality standards among executives and also cultivate vital skills among future leaders within your organization.
  4. Promote gender equality among your organization’s leadership is important to make sure everyone benefits from a balanced perspective.

For a modest personality trait, ‘intellectual humility’ packs a punch

https://www.sciencedaily.com/releases/2017/03/170317082517.htm

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“Intellectual humility” has been something of a wallflower among personality traits, receiving far less scholarly attention than such brash qualities as egotism or hostility. Yet this little-studied characteristic may influence people’s decision-making abilities in politics, health and other arenas, says new research from Duke University.

In a time of high partisanship, intellectual humility — an awareness that one’s beliefs may be wrong — is nonpartisan. Researchers measured levels of the trait, and found essentially no difference between liberals and conservatives or between religious and nonreligious people.

“There are stereotypes about conservatives and religiously conservative people being less intellectually humble about their beliefs,” said lead author Mark Leary, a professor of psychology and neuroscience at Duke. “We didn’t find a shred of evidence to support that.”

As defined by the authors, intellectual humility is the opposite of intellectual arrogance or conceit. In common parlance, it resembles open-mindedness. Intellectually humble people can have strong beliefs, but recognize their fallibility and are willing to be proven wrong on matters large and small, Leary said.

The researchers, whose work is featured in the March 15 issue of Personality and Social Psychology Bulletin, conducted four separate studies to measure the trait and learn more about how it functions. In one study, participants read essays arguing for and against religion, and were then asked about each author’s personality. After reading an essay with which they disagreed, intellectually arrogant people gave the writer low scores in morality, honesty, competence and warmth. By contrast, intellectually humble people were less likely to judge a writer’s character based on his or her views.

People who displayed intellectual humility also did a better job evaluating the quality of evidence — even in mundane matters. For instance, when presented with arguments about the benefits of flossing, intellectually humble people correctly distinguished strong, fact-based arguments from weak ones.

7 quotes from Geisinger’s Greg Burke on engaging patients and improving clinical hospitality

http://www.beckershospitalreview.com/patient-engagement/7-quotes-from-geisinger-s-greg-burke-on-engaging-patients-and-improving-clinical-hospitality.html

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At Danville, Pa.-based Geisinger Health System, Greg Burke, MD, an internal medicine physician and chief patient experience officer, aims to ensure the system’s patients are treated with the same type of respect and attention comparable to that delivered to guests at upscale hotels.

In November 2015, Geisenger made national headlines when the system’s CEO David Feinberg, MD, announced patients dissatisfied with their care experience could request refunds for out-of-pocket costs. To date, the system has issued $400,000 in refunds to patients.

Recently, Dr. Burke spoke with U.S. News & World Report on issues surrounding the patient experience, as well as Geisenger’s patient refund program.

Here are seven quotes from Dr. Burke’s interview in U.S. News & World Report.