CHI Health CEO Dr. Cliff Robertson on the greatest misconception about CEOs

https://www.beckershospitalreview.com/hospital-management-administration/chi-health-ceo-dr-cliff-robertson-on-the-greatest-misconception-about-ceos.html

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Cliff Robertson, MD, is senior vice president of divisional operations at Englewood, Colo.-based CHI and CEO of CHI Health, the system’s Nebraska/Southwest Iowa Division.

As CEO of CHI Health, he oversees 14 hospitals, 136 clinical locations and over 12,500 employees. Prior to joining the system in 2014, Dr. Robertson simultaneously served as interim CEO of Houston-based St. Luke’s Health System and COO of CHI Franciscan Health in Tacoma, Wash.

Dr. Robertson took the time to answer three key leadership questions from Becker’s.

Editor’s note: Responses have been lightly edited for length and style.

Question: Is it important for CEOs to have a public presence?

Cliff Robertson: A public presence is critically important for a CEO; in fact it was one of the biggest changes I experienced when I transitioned from COO to CEO.

I believe a CEO has an obligation to dedicate time toward community engagement because that leads to a public presence for the organization. I actively participate in the local Chamber of Commerce, am willing to meet with media to discuss the issues of the day and specifically meet with business leaders. These gatherings are not only “meet and greets,” but they give me an opportunity to share information about our organization’s strategic direction and initiatives. I also make a point of communicating with community stakeholders directly through monthly updates and video blogs. All of these efforts can be valuable and are designed to create a more public presence for CHI Health.

Q: What is the biggest challenge you face right now as a CEO?

CR: The biggest challenge all CEOs face is explaining the “why” to front-line staff and clinicians. The considerable changes taking place in healthcare today and accompanying disruption create doubt about the future and anxiety for all of us in healthcare.

I focus on helping our team understand “what” is changing and then the “why” behind the decisions we make as an organization. I learned a while ago the best thing I can do as CEO is help our team understand where we are going and at the same time answer their question of, “What does this change mean for me?”

Q: What is the greatest misconception people have about being a CEO?

CR: I think some folks assume I make decisions all the time. I actually believe in the wisdom of groups. That includes having our front-line staff involved in deciding how best to resolve our organizational problems. I see my role as a facilitator of groups that have to “get their hands dirty” as they help us solve the many challenges we face.

Mercy Health and Bon Secours Announce Merger

http://www.healthleadersmedia.com/finance/mercy-health-and-bon-secours-announce-merger?utm_source=edit&utm_medium=ENL&utm_campaign=HLM-Daily-SilverPop_02222018&spMailingID=12986669&spUserID=MTY3ODg4NTg1MzQ4S0&spJobID=1342027713&spReportId=MTM0MjAyNzcxMwS2#

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The Maryland and Ohio health systems announced Wednesday their intention to merge. The joint venture would be the nation’s fifth-largest Catholic health system.

Bon Secours Health System and Mercy Health announced their intention Wednesday to merge, potentially forming the fifth-largest Catholic health system in the country.

The proposed merger would join Mercy, the largest health system in Ohio, with Bon Secours, a Maryland-based Catholic health system with locations throughout the East Coast.

Related: Expect M&A Deluge To Continue Through 2018 And Beyond

If approved, the new system would operate 43 hospitals and more than 1,000 care sites across seven states, while generating close to $9 billion in annual operating revenues. Additionally, the new system would employ more than 2,100 physicians and advanced practice clinicians.

“Our decision to join forces with Bon Secours is rooted in our shared and very deep commitment to delivering compassionate, low-cost, high-quality health care to our communities,” said John M. Starcher Jr., president and CEO of Mercy Health, in a statement. “Working together, our strong faith-based heritage fuels our mutual focus to provide efficient and effective health care for each patient who comes through our doors.”

The proposed merger will need to gain approval from state and federal regulators as well as the Catholic Church, which oversees both systems. Leaders from Mercy and Bon Secours expect the deal to be completed by the end of the year.

“The mission, vision, values and geographic service areas of Bon Secours and Mercy Health are remarkably well-aligned and highly complementary,” said Richard J. Statuto, president and CEO of Bon Secours, in a statement. “This merger strengthens our shared commitment to improve population health, eliminate health disparities, build strength to address social determinants of health, and invest heavily in innovating our approaches to health care.”

Penn State’s THON 2018 raises more than $10 million for children, families impacted by pediatric cancer

https://www.landof10.com/penn-state/penn-state-thon-2018-total-nittany-lions

Penn State’s THON 2018 went from Feb. 16-18 and it was revealed on Sunday that more than $10 million was raised this year.

The Penn State IFC/Panhellenic Dance Marathon (THON) raises money, awareness and provides support for children and families to fight pediatric cancer. The support THON receives and provides helps to conduct research at Penn State Children’s Hospital.

This year, THON 2018 raised $10,151,663.93.

According to THON.org, it is the largest student-run philanthropy in the world and has raised $147 million since it began in 1973. That total came prior to Sunday’s announcement of more than $10 million.

The annual dance marathon — which takes place for 46 hours — has a number of performances that take place over the weekend at Penn State’s Bryce Jordan Center.

 

Cancer vaccine made from stem cells could open another door in immunotherapy

Cancer vaccine made from stem cells could open another door in immunotherapy

With a special type of stem cell that can be spun from skin or blood, researchers have developed a vaccine that helped stave off cancer in mice, opening up another branch in the booming field of immunotherapy.

Cancer cells and stem cells share some of the same molecules on their surfaces. In the new research, which was described Thursday in the journal Cell Stem Cell, scientists injected mice with their own stem cells, essentially training their immune systems to launch attacks when they identified those molecules — called antigens — elsewhere, including on cancer cells.

 

George Washington on Leadership & Vision

https://www.c-span.org/video/?403436-1/george-washingtons-journey

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An exciting introduction to a George Washington we rarely see, a president who strategically traveled to all thirteen states and transformed American political culture. “Breen’s clearly written account of these sojourns give readers a fresh understanding of the president’s personality, his public and private lives, and the political and social climate of the time” (Library Journal).

During his first term as President, George Washington made arduous journeys to each of the thirteen new states. He understood that Americans did not yet feel part of a nation, and that he alone could bring them to that conviction. For Washington, the stakes were high. In scores of communities, he communicated a powerful and enduring message—that America was now a nation, not a loose collection of states. And the people responded to his invitation in ways that he could never have predicted.

In George Washington’s Journey, T.H. Breen introduces us to a George Washington we rarely meet. By nature shy and reserved, the brand new president decided that he would visit the new citizens in their own states, that only by showing himself could he make them feel part of a new nation. He displayed himself as victorious general (he wore his regal uniform and rode his white stallion) and as President (grand dinners, military parades, arcs of triumph, and fancy balls). He travelled by open carriage on terrible roads, in awful weather, staying and eating at lousy inns.

Breen takes us on Washington’s journeys. We see the country through his eyes and listen through his ears. Washington drew on his immense popularity, even hero worship, to send a powerful and lasting message—that America was now a nation, not a collection of states. In George Washington’s Journey, we come to understand why the first president is the indispensable Founding Father.

 

Rise of the Permanent Interim Executive

https://www.linkedin.com/pulse/rise-permanent-interim-executive-zachary-n-besheer-mha-fache/

ZACHARY N. BESHEER, MANAGING DIRECTOR  - Integrated Healthcare Strategies

You have a dilemma: your big, mission-critical project needs full-time, executive-level leadership for the next year. You cannot spare anyone from your current executive team, and no one in the leadership pipeline has the proven skills needed for the job. You don’t want to hire someone new, because you don’t expect to have an opening for the new hire a year from now.

Situations like this occur every day throughout the healthcare industry, and increasingly, hospitals and health systems are turning to interim executives to fill this need. With market demand growing, more and more experienced executives are opting to become permanent interims.

Isn’t permanent interim an oxymoron?

Permanent interim executives are highly-skilled leaders who have a burning desire to make sustainable change, produce quantifiable financial gains, and improve clinical outcomes – all on a temporary, full-time basis.

Executive positions are stressful jobs that demand an exceptional commitment of time and energy. People who hold these positions often dream of finding careers that are equally rewarding, but allow for a different work-life balance. Today, some executives are finding that life as a permanent interim gives them an opportunity to use the skills gained over a career, while exercising more control over when and where they work.

Permanent interims are often retired, or approaching retirement, but not ready to quit working altogether. They are typically over-qualified for the temporary jobs they fill, so they are able to step into a role and make an impact from day one. They are usually self-employed, providing for their own health insurance and pension benefits. Most all reputable interim executives work through firms such as Integrated Healthcare Strategies (Gallagher Integrated), a division of Gallagher Benefit Services, Inc.

In Peter Drucker’s book, Managing in the Next Society, he wrote, “One prediction I’ve heard is that in a few years the people who are not employees of the organization for which they work will greatly exceed the number who are.” Hospitals subcontract for housekeeping services with outside firms who pay the cleaning staff. They contract with physician groups to staff the emergency department. They occasionally hire clerical employees through temp agencies to reduce a billing backlog. These are examples of the phenomenon Drucker was talking about, but they are hardly the only ones.

MBO Partners, a firm offering operating infrastructure for independent workers, reports that in 2015, 2.9 million American workers earned $100,000 or more as full-time interims. Drucker called contract work at the upper level “intellectual capital on demand.” Gallagher Integrated fields many requests for people with executive experience to fill jobs that are not expected to be permanent. These projects are most often related to a key leadership vacancy or a major project that needs additional attention. One frequent request we receive is for an interim chief financial officer. We also field calls for an interim chief nursing officer or nursing director. We place interim chief human resources officers and CEOs in interim positions as well.

Why not consider hiring a recently retired CFO with merger experience as an interim executive to manage the financial side of your next major acquisition? Why not hire a seasoned HR officer as an interim executive to assist your hospital with a major reorganization? Why not look for the best available leader for your project, instead of assigning it to someone who is merely adequate to the task? Doesn’t the availability of well-qualified executives willing work on an interim basis open up the possibility of obtaining better leadership for your organization?

Increasingly, we are living in an “on-demand” world, and our workplaces are reflecting the changes happening in society. Healthcare, with its breathtaking pace of change and exceptional pressures on costs, is an industry where interim executives can make a meaningful impact. Fortunately, there is a ready pool of highly qualified and experienced healthcare executives who have chosen careers as permanent interims.