Recently a manager, who I will call Robert, expressed his desire to know if he could do more to let the people in his department know how deeply he appreciated how hard they work and the quality of their work. He wondered if he could do more to let them know this. He also wondered, in general, how he came across as a leader.
Was he approachable?
Could he be doing more to keep morale high?
Were there things he was unknowingly doing that diminished his team’s motivation and dampened their spirits?
If you wonder about these sorts of things and how you come across as a leader, if you wonder what specifically you do that is helpful and what you do that is not so helpful, this article will help you begin the process of finding out.
In future articles, I’ll focus on how to broach harder areas of feedback in a way that makes it more likely you will get honest, actionable feedback. For now, though, let’s talk about how to get started.
HENRY KOTULA 