Engagement Isn’t Built, It’s Uncovered

https://www.leadershipnow.com/leadingblog/2018/08/engagement_isnt_built_its_unco.html

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WE ARE BORN with a desire to engage. We want to learn—to relate and interact. We want to connect.

But over the years, depending on our upbringing, our schooling, and our work, our desire to engage gets suppressed. It gets covered up.

Our job as leaders is to uncover and rekindle that child-like desire to engage with others and our environment. We can’t create engagement, but we can uncover it.

I was reading a remarkable little book written for teachers by retired professor Calvin Luther Martin entitled, Successful College Teaching Begins with Throwing Away Your Lecture Notes. We can learn a lot here because teaching, like leading, is about serving others while achieving a result. Indeed, teaching is a function of leading.

We teach much more than our subject matter; we teach trust or distrust, courtesy or discourtesy, warmth or coldness—the lessons between the lines.

The people we lead are not coming to us from our perspective. They have their own that has been years on the making.

Bear in mind that you are teaching young men and women with an educational past that has shaped them.

We bring our whole selves to work. Our hope, our scars, our dreams, our fears, our expectations, and our assumptions. Our childhood sense of wonder has been abused. It’s there, but it is cautious. We are conditioned to want to be right more than we want to be accurate.

Behold the class before you. They are not blank slates, nor are they ignorant. There is plenty written on those slates and your task is to rewrite much of that text—if they will trust you and if your good enough to get that close to them. They sit before you, thoroughly trained (brainwashed might be a better word) in ways of pedagogy that will determine how they hear you, what they hear and cannot hear, and how they will absorb what you say.

We are not leading another version of us. We are leading a human being similar in form but different in substance.

These people come to you with layers of expectations that have been created starting in the first grade. Like an old kitchen countertop, they have been painted over and over. The oak, cherry, or maple cabinet beneath is smothered by an amour of paint. It’s a bland countertop now. The fine wood underneath is unknown; it’s merely a rigid structure useful for covering with paint and, after that, supporting pots and pans.

Thirty countertops, each covered with a dozen coats of paint, file into your room, take a seat, and open their spiral-bound notebooks. They’re ready for yet another coat of paint, Professor Martin. They know the drill; go ahead, start brushing it on.

The sorrow of this parable is that they expect it. They actually expect you to drone on, giving them fact after fact while they fill their notebook and worry about memorizing all this information.

Surprise them; don’t do it.

A leader has to peel off the old paint and get to that desire to engage that has been unwittingly covered over. We have to uncover the desire to engage. The desire to learn. The desire to connect.

The tendency is to be instructing. We do need to instruct but it needs to be part of a larger, coherent story that people can feel a part of.

We are wired to engage. It’s already within us. Our task as leaders is to uncover what is already there.

Martin explains that to teach or to lead “is to give a concert, to perform a beautiful, passionate concerto which everyone in the audience yearns to play, improvise on, and even improve.”

We don’t build engagement, we uncover it.

Uncover engagement in your organization

 

 

 

 

Words of wisdom for new nurses

http://www.kevinmd.com/blog/2017/02/words-wisdom-new-nurses.html

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These are my words of wisdom. My rules. Maybe this will help you absorb the rhyme and rhythm of nursing.

1. Stay alert, take a 30-minute break, take yourself to the bathroom, decompress. 12 hours is a very long day.

2. Be kind and gentle to all, from the janitor to the CEO to the poverty stricken homeless person. Treat everyone as an equal. There is no elite; there is no VIP unless everyone is a VIP.

3. Always keep your cup half-empty. I always thought the nurse that thought she knew everything was the most dangerous nurse. Medicine, cures, procedures, diagnosis and treatments are always changing. So keep your mind open.

4. Stay far away from the “bully trap.” The lateral violence. It’s not worth it, and you can be a part of ruining a person’s self-worth. Forever. Stay far away. Stand up to the bully, fight them off. Report them. Protect your fellow nurse and nursing staff.

5. Know your facts about your patient before you call an MD, PA or NP. Write down your problems.

6. Do not ever apologize to an MD for calling him or her about a patient that you need new orders for or you need to report a new condition in the patient. That is their job to assist you. You are the protector, the teacher, the nurse of your patients.

7. Chose your battles wisely. Managers can be wonderful, but they also can be a slippery slope. Chose your friends wisely also. Deception sadly comes in sheep clothing.

8. The worst shift can be the most wonderful shift if you engage, empower and help your fellow team. It is beyond any retirement gold watch you’ll ever receive when you have a good crew to work with and to depend on.

9. Watch out for burnout. That is the wonders of being a nurse. To go from psychiatry, ER, maternity nursing to newborn ICU, trauma ICU or neuro ICU to peace corps or travel nurse, to getting your BSN, or masters degree or doctorate to become an NP or an anesthetist: The world of nursing is wide open.

My bottom line to you all:

  • Keep your chin up, decompress, take a vacation, follow your heart.
  • Be kind to each other.
  • Respect one another. The old nurse and the new nurse.
  • No question is ever dumb.
  • Questions are good and much safer than not questioning and therefore potentially making a grave mistake.
  • Empower each other.

We’re all in this together. This circle of life. From birth to dying with dignity.

Focus, love, and empower.

EVERYTHING GOOD IN LEADERSHIP BEGINS WITH…

https://leadershipfreak.wordpress.com/2016/09/10/everything-good-in-leadership-begins-with/

everything-good-in-leadership-begins-with-humility

What working definitions of humility might you offer?

2016 Edelman Trust Barometer – Leadership in a Divided World

Click to access 2016-Edelman-Trust-Barometer-Global-_-Leadership-in-a-Divided-World1.pdf

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IU Health Has a Different Leader, Different Strategy

http://www.healthleadersmedia.com/leadership/iu-health-has-different-leader-different-strategy?spMailingID=9208161&spUserID=MTMyMzQyMDQxMTkyS0&spJobID=961199903&spReportId=OTYxMTk5OTAzS0

Self-Discovery

IU Health’s new top boss says the ability to withstand constant change will be a mark of success for top health systems.

7 Marks of Engaged Leadership

http://leadershipfreak.wordpress.com/2014/06/16/7-marks-of-engaged-leadership/?utm_content=buffera6015&utm_medium=social&utm_source=linkedin.com&utm_campaign=buffer&blogsub=confirmed#blog_subscription-3

Number Monster