Providence Health & Services plans layoffs to cut costs

http://www.beckershospitalreview.com/hospital-management-administration/providence-health-services-plans-layoffs-to-cut-costs.html

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Providence Health & Services, a 50-hospital system based in Renton, Wash., will implement a cost-cutting plan that involves layoffs, according to The Oregonian.

The system is looking to reduce costs to improve its financial picture. Providence ended 2016 with an operating loss of $255 million on $22 billion in revenue.

David Underriner, CEO of Providence’s Oregon division, would not disclose how many employees would be affected by the layoffs, according to The Oregonian.

Providence has 111,000 employees, 15,000 of which were hired in the past two years.

Hospitals that spend more on emergency care, inpatient care yield better outcomes

http://www.fiercehealthcare.com/healthcare/study-investments-patient-care-lead-to-better-outcomes

An MIT study suggests hospitals get more bang for their buck when they spend money on emergency care versus long-term care.

The study, which was published in the current issue of Journal of Health Economics, compared data on outcomes between hospitals that make a substantial upfront investment in inpatient care after a patient experiences an emergency with those that rely more heavily upon skilled nursing facilities and other long-term care options postdischarge.

“We find that patients who go to hospitals that rely more on skilled nursing facilities after discharge, as opposed to getting them healthy enough to return home, are substantially less likely to survive over the following year,” says Joseph Doyle, Erwin H. Schell Professor of Management at the MIT Sloan School of Management, in an article posted on MIT’s news site.

The study sought to weed out inefficiencies in hospital spending that contribute to the higher per capita cost of healthcare in the United States compared to the rest of the world. Statistics from the Organisation for Economic Co-operation and Development peg spending in the United States at 40% higher than the next-highest spender, which MIT notes has led to questions about “significant inefficiencies” in terms of where all that money gets spent.

When the high costs of care get passed along to patients, they can cause a ripple effect in terms of overall population health. In one survey, as many as one in four Americans said they chose to forgo medical care because of prohibitive costs.

The MIT study found that hospitals that spent approximately $8,500 above the average 90-day spend of $27,500 per patient saw a two-percentage-point decrease in their patients’ mortality risk. That compares to findings of a five-percentage-point increase in mortality when hospitals focus their spending on postdischarge nursing facilities.

Doyle suggests these results could form the basis of a new quality metric looking at hospitals with worse outcomes and a higher proportion of downstream spending.

Healthcare companies overbilling Medicare targeted by nonprofit whistleblowers group

http://www.healthcarefinancenews.com/news/healthcare-companies-overbilling-medicare-targeted-nonprofit-whistleblowers-group?mkt_tok=eyJpIjoiTlRJM01qYzNNekUzWkRNeCIsInQiOiJpNmdaaVhQY1hiamFJbVwvWFNjSGxPMXVYZ015RmRRUEVDVW9yaHRCNjhkRDBPamIxcTlhaGZvSUN2WTNoOTY4ZXhWZ0hxNVVmWFdWQTg0ejR2eDZCT0Z6UCtjVEw2UytxTGJYMUNiWnpnT0tiUUZzY0RWVjFmZW1cL1dFM2hLUzhGIn0%3D

The outreach was prompted by a Justice Department announcement in June that Genesis Healthcare would pay the federal government more than $53.6M.

The nonprofit Corporate Whistleblower Center is urging a medical doctor in any state to call them if they possess proof a healthcare company is substantially overbilling Medicare for hospice services for people who are not dying. The organization is also interested in hearing about skilled nursing or nursing homes facilities that are billing Medicare as if they are fully staffed when in fact they’re not.

The outreach was prompted by a Justice Department announcement in June that Genesis Healthcare would pay the federal government more than $53.6 million to settle lawsuits and investigations alleging that companies it acquired violated the False Claims Act — submitting false claims to government healthcare programs for medically unnecessary therapy and hospice services, and grossly substandard nursing care.

Allegedly the companies were also billing for hospice services for patients who weren’t terminally ill and were thus ineligible for the Medicare hospice benefit. The companies also allegedly billed inappropriately for certain physician evaluation management services.

Additionally, the settlement resolves allegations that Genesis and its affiliates violated certain essential requirements that nursing homes have to meet to participate in and receive reimbursements from government healthcare programs, and failed to provide sufficient nurse staffing to meet residents’ needs. The whistleblowers will receive a combined $9.67 million as their share of the recovery in this case.

The Corporate Whistleblower Center suspects that similar scenarios have the potential to occur in every state, whether it be a hospital admitting Medicare patients who should not have been admitted, a nursing home billing Medicare as if their Medicare patients are receiving the proper care when they’re not, or a hospice company signing up patients who are not dying.

The group advised potential whistleblowers not to approach the government first, or the news media. It offers help finding law firms to handle the information.

Potential whistleblowers can contact the Corporate Whistleblower Center at 866-714-6466 or at corporatewhistleblower.com.

 

Palomar Health sticks with medical group it created despite $82 million loss

http://www.sandiegouniontribune.com/news/health/sd-me-palomar-arch-20170709-story.html?utm_campaign=CHL%3A%20Daily%20Edition&utm_source=hs_email&utm_medium=email&utm_content=54042734&_hsenc=p2ANqtz-9hDUhREKmtOodn7xHPbQ-Lboo-SRrHug0TOWa2Vf2-aO1_7BI–L59apzQMQ8dw-H7GfgiCl_O-H5VTZM6WaoYrAG2rw&_hsmi=54042734

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Palomar Health in Escondido will continue to support the medical group it helped to created seven years ago despite mounting losses that have reached $82 million.

While it might seem intuitive for the North County hospital operator to pull the plug on a relationship that has run in the red for seven years now, experts said market forces that require doctors and hospitals to work together more closely are keeping partnerships like this one intact — even if they bleed cash.

At its meeting Monday, Palomar’s elected governing board is set to forgive a line of credit that was extended to Arch Health Partners Medical Group for $76 million in principal and $6 million in interest. In exchange, the public health district and the medical group would agree to share responsibility for Palomar’s present and future debts, which currently exceed $500 million, according to the district’s most recent financial statements.

Big players such as Kaiser Permanente, Scripps Health and Sharp HealthCare have been creating special doctor groups for decades as a way of feeding patients to the hospitals they operate. California law forbids them from requiring physicians to send their patients to any specific location for care, but these arrangements nonetheless, make it more likely that patients seen in an affiliated medical office will end up in a facility of the same name when they need hospitalization.

The Affordable Care Act only accelerated this trend when it started penalizing hospitals for patients who are readmitted shortly after being sent home.

New payment programs established by the government and private insurers have also started offering better reimbursement to organizations that can deliver high-quality care at a lower cost. Being able to pull off that feat means now is not the time to walk away from a partner like Arch, even though that medical group estimates a $14 million operating loss this year and an $11 million loss for next year, said Della Shaw, Palomar’s executive vice president of strategy.

“The reality today is that it’s nearly impossible for a system to operate without an aligned physician group,” Shaw said.

Though it has not operated in the black and currently cannot say when — or if — it will be able to do so in the future, Shaw said Arch has been crucial in helping Palomar turn around a financial mess that had it operating at a $22.2 million deficit in 2013, one year after opening the $956 million Palomar Medical Center in Escondido.

Today, according to Palomar chief financial officer Diane Hansen, the health district is expected to post a $20 million profit on its operations and will have increased its savings for four years in a row.

Palomar’s willingness to sink cash into Arch year after year has not been without opposition.

Graybill Medical Group, one of the largest independent health operators in North County and an entity that has supported Palomar for decades, has regularly objected to the ever-growing subsidy for Arch. Its doctors have occasionally raised questions about Arch’s management decisions and financial strategies at public meetings of Palomar’s elected governing board. Graybill has even successfully backed slates of candidates for the board in the past two elections.

The group did not comment Thursday on Palomar’s impending decision to wipe out the debt that it has questioned for years. However, Alan Smith, a San Diego attorney who has served as Graybill’s public affairs adviser, said the group has generally questioned whether creating Arch, which was built from pre-existing specialty and primary care practices that already existed in inland North County, was truly necessary.

“The fear has been, ‘My gosh, if we don’t subsidize these specialists, they’re going to pick up and leave. We don’t think they were going any place, and we just thought there were better places for Palomar to spend its money,” Smith said.

This is not suggesting that Graybill lacks respect for Arch’s doctors, Smith added.

“We love these guys as physicians. The doctors themselves get along famously. They send patients back and forth all the time. It’s just the business model that Palomar created that’s the point of contention,” Smith said.

It does seem that Arch has been able to deliver quality care. Medicare rates the group 4.5 out of five stars from the Centers for Medicare and Medicaid Services, and Arch has twice won the Integrated Healthcare Association’s “Excellence in Healthcare” award.

As to the “why bother?” question that Graybill raises, Deanna Kyrimis, Arch’s chief executive, said in an email that bringing together previously separate groups of doctors under one organizing structure has allowed creation of services that are hard to do on an ad-hoc basis. Sharing electronic infrastructure, for example, is a very important activity that the federal government is increasingly requiring in its payment structures for Medicare.

Shaw, the Palomar strategy executive, added that while private doctor groups — Graybill chief among them — have been great allies, creating Arch has allowed the health care district to open offices in areas such as Ramona, Rancho Peñasquitos and Rancho Bernardo, where there is either fierce competition with larger health operators or where demographics are more financially challenging. Subsidizing Arch has allowed Palomar to request that certain services, such as mental health, be bolstered even though doing so would not make financial sense to an independent group, she added.

“There is no margin in that service. However, Arch Health Partners was able to fill that gap that needed filling in the safety net,” Shaw said. “That’s an example of where I would say the subsidy we have provided has been effective for the public.”

But it is also clear that Arch’s business model has required some refinement.

Kyrimis, who was hired in late 2014 during a major management shake-up, said the group previously provided an average subsidy of $415,000 per doctor in 2015. The number has been reduced to $261,000 this year and is expected to fall further to $192,000 in 2018.

The executive said she has been able to bring costs down by reducing employee benefits and salaries after a financial review in 2015 showed they were above industry averages.

“Fortunately, the staff overages were in administrative areas — furthest away from the patient, if you will,” Kyrimis said. “We have reduced our administrative management and administrative support staff to the appropriate level.”

The cost-cutting process has not been without protest. A well-known cardiologist spoke up at a recent board meeting about being forced out of the group for no good reason, and those remarks were immediately followed by a rebuttal statement from Arch’s lawyer.

It is hard to say exactly how the Arch experience compares to other, often much larger relationships between medical groups and hospitals. Most of those tie-ups — such as the ones for Sharp HealthCare, Scripps Health and Kaiser Permanente — involve privately run nonprofits and thus do not have to report their year-end results publicly.

Penny Stroud, founder of Cattaneo & Stroud, a health care consultancy that collects and publishes a California medical group inventory list for the California Healthcare Foundation, said it is very difficult to create a new medical group these days, especially in San Diego County.

“The investments are so high for everything from electronic medical records to recruiting and retaining physicians. Especially in primary care, it’s a high-overhead, low-margin business, and the San Diego marked is so consolidated among a small handful of very large players that it’s a very challenging environment for a smaller group,” Stroud said.

She added that it is not uncommon for hospital operators to regularly subsidize the medical groups they affiliate with, though that cash flow is generally not shared publicly.

Typically, she said, medical groups that operate in areas with high concentrations of Medicare and Medicaid patients generally tend to need more support than those in areas with lots of people who are privately insured. In addition, offering ancillary services — from X-ray suites to private labs — can make the difference between those that are profitable and those that aren’t.

Setting up multi-specialty groups, especially cobbling them together from existing practices as Arch has done, is always expensive. But an $82 million loss over seven years? Isn’t that a lot of cash?

“It would certainly cost as much for Palomar to develop its own foundation-model medical group from scratch anywhere where you have a highly competitive market like you have in San Diego,” Stroud said.

South Carolina merger will create largest health system in state

http://www.healthcaredive.com/news/south-carolina-merger-will-create-largest-health-system-in-state/445175/

Dive Brief:

  • Two South Carolina health systems, Palmetto Health and Greenville Health System, on Thursday announced a new nonprofit company that will combine the two systems into one 13-hospital company with 1.2 million patients and $3.9 billion in annual net revenue.
  • In the announcement, the two health systems said the merger will “have the potential to invest up to an additional $1 billion over the next five years in programs, technology, facilities and team members.”
  • Nearly half of South Carolinians will live within 15 minutes of the new health company’s physician practices, hospitals and healthcare facilities.

Dive Insight:

The merger will result in South Carolina’s largest provider of charity and uncompensated care that will also account for one-third of the state’s Medicaid services. Palmetto Health Chief Executive Officer Charles D. Beaman Jr. said both organizations “are committed to ensuring our community members receive the healthcare they need, regardless of their ability to pay.”

It will also create South Carolina’s largest private employer with more than 28,000 employees and 2,800 physicians.

Palmetto’s facilities include the 649-bed Palmetto Health Richland, 413-bed Palmetto Health Baptist and 301-bed Palmetto Health Tuomey. Greenville’s system includes the 710-bed Greenville Memorial Hospital. The two health services already partner on a joint venture with 109-bed Baptist Easley Hospital.

The two organizations will continue providing separate services during the due diligence, third-party approval and integration planning stages.

Hospital M&A activity remains hot with this latest news. Recent M&A actions have involved health systems shedding hospitals to reduce debt, such as Quorum Health selling two hospitals to UPMC Susquehanna, consolidating services, such as Mayo Clinic’s plans to consolidate two hospitals, or expanding footprints like HCA looking to buy more hospitals.

The volume of healthcare M&A was up in the first quarter of this year and there is no sign of the trend slowing. The American Hospitals Association found in a recent analysis that most mergers in the past several years led to cost savings and quality improvement.

This South Carolina merger is all about scale and expanding footprint. “This new health company will have the scale, scope and resources required to address the serious health issues of the people it serves,” the two companies said in the announcement.

Thad Kresho, U.S. Health Services Deals Leader at PricewaterhouseCooper’s told Healthcare Dive earlier this year hospitals are seeking mergers “in response to the continued call for improved quality, patient engagement and new reimbursement models.”

Report: $262B in healthcare claims initially denied last year

http://www.healthcaredive.com/news/report-262b-in-healthcare-claims-initially-denied-last-year/445758/

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Dive Brief:

  • new report by Change Healthcare found an estimated 9% of claims submitted to payers last year was initially denied. Of the estimated $3 trillion in charges submitted to payers, $262 billion was initially denied.
  • The report said as much as 3.3% of net patient revenue, an average of $4.9 million per hospital, was “put at risk due to denials.”
  • Change Healthcare said 63% of the claims were recoverable and providers spent $8.6 billion to appeal the claims, which cost an average of $118 per claim.

Dive Insight:

Change Healthcare published “Healthy Hospital Revenue Cycle Index” on Monday at the Healthcare Financial Management Association ANI 2017 conference. The organization said the results “reinforce the tremendous opportunity hospitals have to accelerate cash flow and reduce administrative costs by using advanced analytics to better manage the revenue cycle.”

Change Healthcare bases its index on primary institutional inpatient and outpatient claims processed by the organization in 2016. The company reviewed more than 3.3 billion provider transactions at 724 hospitals that valued $1.8 trillion.

The report found that the Pacific states had the highest denial rate (10.89%) and the most common denial causes were “registration/eligibility” (23.9%) and “missing or invalid claim data” (14.6%).

With many hospitals facing razor-thin margins, these kinds of revenue cycle issues play a role in whether a hospital can grow and reinvest in its facilities. This report shows the importance of a strong revenue cycle that provides relevant information that payers can use to approve claims.

Memorial Hermann Health System cuts 350 more employees

http://www.healthcaredive.com/news/memorial-hermann-health-system-cuts-350-more-employees/446069/

Dive Brief:

  • Memorial Hermann Health System in Houston announced it is laying off 350 employees from its 25,000-employee workforce, Houston Chronicle reported. The system laid off 112 employees in January.
  • Memorial Hermann’s interim President Chuck Stokes pointed to uncertainty in the healthcare industry, escalating costs, declining reimbursements and a softened local economy as the reasons for the layoffs. Stokes took over for former CEO Benjamin Chu, who abruptly left the system last week after serving in the position for about a year.
  • Stokes said the system is profitable and the cuts do not affect patient care. Instead, the layoffs are a result of needing to “prosper under the new normal in healthcare.”

Dive Insight:

Stokes’ talk of “the new normal in healthcare” is something all health systems are facing. Hospitals are merging, acquiring other hospitals and shedding facilities in an attempt to compete in a healthcare system that has fewer hospital admissions, rising costs and lower reimbursements.

Memorial Hermann is one of a growing number of health systems that have decided to cut staff as a way to cope. Recently, other major systems shed employees. Summa Health cut 300 positions, Sutter Health closed a nursing unit and laid off 72 employeesNYC Health + Hospitals cut 476 positions and Banner Health offered severance packages to employees.

No hospitals are immune to these cuts. For-profit health systems are dealing with similar financial problems as nonprofits. Rural and safety-net hospitals might be more at-risk, but large metro systems are also facing issues.

In addition to layoffs, healthcare has seen its share of M&A activity of late as a reaction to the “new normal.”

Over the past month, Palmetto Health and Greenville Health System, both in South Carolina, announced a new nonprofit company that will combine the two systems into one 13-hospital company with 1.2 million patients and $3.9 billion in annual net revenue. Also, Quorum Health recently sold two hospitals to UPMC Susquehanna and Mayo Clinic’s announced it plans to consolidate two hospitals. On the flip side, HCA is looking to buy more hospitals.

Richard Gundling, senior vice president of healthcare financial practices at the Healthcare Financial Management Association, recently told Healthcare Dive that the trend of healthcare M&A will continue as hospitals figure out ways to handle risk-based contracting and other Medicare changes. He said for-profits will likely look for M&A options, especially in rural areas, in hopes of bringing scale, which he said all hospitals want.

Hospitals that transition to new payment models while increasing quality and safety measures, and lowering expenses will be a better position to deal with future changes, he said. “Focusing on increasing value to patients and purchasers is a no-fail strategy,” Gundling said.

Summa Health to cut 300 positions, scale back services in face of $60M operating loss

http://www.healthcaredive.com/news/summa-health-to-cut-300-positions-scale-back-services-in-face-of-60m-oper/445874/

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Dive Brief:

  • Facing steep operating losses, Summa Health will shed 300 positions and rein in its services, Cleveland.com reported. Half of the eliminated positions are currently empty.
  • The Akron-based health system recorded $30 million in profits in 2016, but expects $60 million in operating losses this year brought on by low inpatient and outpatient numbers.
  • “This year, inpatient and outpatient volumes are dramatically down and, as a result, we are facing staggering operating losses, interim President and CEO Cliff Deveny said in an internal memo to staff on Monday. “While we have considerable cash in reserve to protect us for the short term, this trend must stop immediately.”

Dive Insight:

Summa’s future has been uncertain since CEO Thomas Malone resigned in January. His departure followed a letter signed by 240 Summa physicians giving him a vote of no confidence and urging him to leave. The physicians complained of not being consulted on major changes that would affect patient care at Summa and questioned the nonprofit health system’s decision to sever a contract with emergency physicians.

As patient care shifts from inpatient to outpatient/virtual settings and hospitals face reimbursement cuts, nonprofit and for-profit hospitals alike are struggling to keep operating losses under control. In March, for example, Cleveland Clinic reported a 71% drop in operating income from $480.2 million in 2015 to $139.9 million last year — despite a 12% jump in revenues to $8 billion. Among expenses weighing the system down were pharmaceuticals (up 23%), labor (up 19%) and supplies (up 13%).

More than half of hospitals in the U.S. suffered operating losses in 2016, Cleveland Clinic CEO Toby Cosgrove said earlier this year during a panel to discuss changing demands on healthcare systems. While healthcare reforms are forcing hospitals to transform care delivery, they aren’t being funded adequately to do so, he said.

NYC Health + Hospitals suffered a $76 million operating loss in the first half of fiscal 2017, softened slightly by about $78 million in capital contributions from the city. The health system blamed the loss in part on timing of government payments and the need to count costs like depreciation. The health system has experienced several years of operating losses and had hoped to flip their luck with implementation of a $764 million Epic EHR. However, implementation fell far behind H+H’s original spring 2016 systemwide go-live deadline.

And Boston-based Partners HealthCare suffered $108 million in operating losses for fiscal 2016. The health system has struggled financially since purchasing Neighborhood Health Plan, Medicaid managed care subsidiary in 2012. Partners was hit with a nursing strike and expenses related to implementation of a new EHR system.

A week after CEO’s ouster, St. Luke’s CFO stepping down

http://www.chron.com/local/prognosis/article/A-week-after-CEO-s-ouster-St-Luke-s-CFO-11268360.php?utm_source=Sailthru&utm_medium=email&utm_campaign=Newsletter%20Weekly%20Roundup:%20Healthcare%20Dive%2007-08-2017&utm_term=Healthcare%20Dive%20Weekender

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St. Luke’s Health System’s top financial executive is following the CEO out the door, another casualty of the Catholic network’s ongoing struggles in the Houston market.

Jenny Barnett-Sarpalius, senior vice president and chief financial officer, will step down Friday, the St. Luke’s system announced in an internal email Wednesday. The resignation came a week after the system announced the resignation of St. Luke’s CEO Michael Covert.

Since August, St. Luke’s has laid off 810 employees and cut its payroll by 1,295 jobs. In March, the nation’s two largest credit-rating services downgraded the debt ratings of Catholic Health Initiatives, St. Luke’s Colorado-headquartered owner.

Barnett-Sarpalius, who has 30 years of experience in finance and accounting, joined St. Luke’s in 2015. She previously worked for the Memorial Hermann Health System, CHRISTUS Health, Catholic Health East and Trinity Health.

CHI, the third-largest hospital system in the nation with 104 hospitals in 19 states, acquired the then-St. Luke’s Episcopal Health System in 2013 in a $2 billion deal.

Multiple Recurring C. Diff. Infections on the Rise

http://www.healthleadersmedia.com/quality/multiple-recurring-c-diff-infections-rise?spMailingID=11408261&spUserID=MTY3ODg4NTg1MzQ4S0&spJobID=1200396283&spReportId=MTIwMDM5NjI4MwS2#

The incidence of Clostridium difficile infections rose by 43% from 2001 to 2012, while the incidence of multiple recurring CDI rose by 189% over the same period.

The incidence of Clostridium difficile infections rose by 43% from 2001 to 2012, while the incidence of multiple recurring CDI rose by 189% over the same period.

Multiple recurring Clostridium difficile infections are becoming more common in the nation’s hospitals and researchers aren’t sure why. In an analysis of a large, nationwide health insurance database, researcher’s at the University of Pennsylvania’s Perelman School of Medicine found that the annual incidence of multiple recurring C. difficile (mrCDI) increased by almost 200% from 2001 to 2012.

During the same period the incidence of ordinary CDI increased by only about 40%. The study results were published this week in the Annals of Internal Medicine.

Related: C. Diff Infection Raises Hospital Costs by 40% per Case The reasons for the sharp rise in mrCDI incidence is unknown.

Researchers said the finding points to an increased burden on the healthcare system, including increased demand for new treatments for recurrent CDI. The most promising of these new treatments, fecal microbiota transplantation—the infusion of beneficial intestinal bacteria into patients to compete with C. difficile—has shown good results in small studies, but hasn’t yet been thoroughly evaluated. “The increasing incidence of C. difficile being treated with multiple courses of antibiotics signals rising demand for fecal microbiota transplantation in the United States,” said study senior author James D. Lewis, MD, professor of gastroenterology and senior scholar in the Center for Clinical Epidemiology and Biostatistics.

Related: Intractable C. Diff Infection Linked to Multiple Care Settings “While we know that fecal microbiota transplantation is generally safe and effective in the short term, we need to establish the long term safety of this procedure.” In their analysis of CDI trends, the researchers examined records on more than 40 million patients enrolled in private health insurance plans. Cases of CDI were considered to have multiple recurrences when doctors treated them with at least three closely spaced courses of CDI antibiotics.