SOLUTION SATURDAY: DEALING WITH MR. IRRATIONAL

Solution Saturday: Dealing with Mr. Irrational

second chances after repeated offenses

Stop:

Stop doing things that haven’t worked. More of the same will yield more disappointment and frustration.

His vision:

I’m not sure “Irrational’s” behavior is irrational to him. He’s behaving in ways that make sense to him.

The fact that his first year went well indicates he knows how to perform within your culture.

Identify wants:

Clarify what your team member wants for himself, colleagues, and your organization. You may believe you know what he wants, but it’s worth a conversation or two.

How do behaviors reflect and align with wants?

SOLUTION SATURDAY: LIKED BUT IGNORED

Solution Saturday: Liked But Ignored

Forgiveness means we’re moving forward with the future - not the past - in mind

Respected AND liked:

There’s a difference between being liked and being respected. I like ice cream, but I don’t respect it. You like many people that you wouldn’t respect as leaders. Here are some ideas on meeting deadlines and gaining respect at the same time.

How democratic leaders gain respect:

You gain respect when you deal with tough issues firmly, compassionately, and collaboratively.

#1. Apologize for falling short as a leader.

“I’ve let you down as a leader. Worse yet, I let myself down when I allow us to habitually perform below our competencies.”

Express discomfort openly. “I feel uncomfortable bringing this up. But, I owe it to you to let you know how I’ve failed our team.”

Be candid. “This issue is driving me crazy. I need your help.”

Teams respect authentic leaders who face their fears with forward-facing resolve. “I’m working to resolve this issue. I believe we can live up to our capacity. I need your help.”

SOLUTION SATURDAY: I WORK WITH A VERY NEGATIVE TEAM

Solution Saturday: I Work with a Very Negative Team

paint-a-picture-of-what-you-want-after-noticing-what-you-dont-want

Leaders monitor environments:

Congratulations for being aware of your environment. Leaders pay attention to the way people feel while they work together. You can’t control feelings. You can influence them.

David Foster Wallace writes, “There are these two young fish swimming along and they happen to meet an older fish swimming the other way, who nods at them and says “Morning, boys. How’s the water?” And the two young fish swim on for a bit, and then eventually one of them looks over at the other and goes “What the hell is water?

Leaders create environments:

It’s far too easy to notice what’s wrong than it is to do something about it. Taking responsibility for the way it feels to work together seems like trying to feel the water we swim in.

Paint a picture of what you want, after noticing what you don’t want. Move from generalities to specific behaviors.

  1. How do people treat each other in positive environments?
  2. What do people say to each other in positive environments?
  3. What behaviors will you honor?

Focus on simple behaviors. We smile and stand when team members enter our office, for example.

HOW TO INSPIRE TEAMS TO PULL TOGETHER RATHER THAN FALL APART

How to Inspire Teams to Pull Together Rather than Fall Apart

give-people-a-shared-problem-if-you-want-them-to-pull-together

Create useful solutions:

The future belongs to problem-finders who develop solutions. It’s not enough to simply find a problem. You have to solve it.

The difference between a complainer and a leader is passion for solutions.

  1. Avoid small problems! You need something compelling.
  2. Choose a problem that ignites emotion.
  3. Ask, “What might make this better?” Start with ‘what.’ You’ll figure out ‘how.’
  4. Develop solutions that serve others, bring value, and make you feel good. Emotion is energy.
  5. Implement imperfect solutions quickly. “Shoot bullets before cannonballs.” Jim Collins. Perfect as you go, not before you go. Embrace the power of small imperfect beginnings.

 

As Healthcare Changes, So Must its CEOs, CFOs, COOs…

http://www.healthleadersmedia.com/leadership/healthcare-changes-so-must-its-ceos-cfos-coos%E2%80%A6?spMailingID=10269321&spUserID=MTY3ODg4NTg1MzQ4S0&spJobID=1081665555&spReportId=MTA4MTY2NTU1NQS2#

To keep up with big changes in how healthcare is administered, financed, and organized, top leaders are finding a need for new talents and organizational structures.

HOW TO COMPLAIN LIKE A LEADER

How to Complain Like a Leader

complain-three-times-about-yourself

How to complain like a leader:

  1. Take responsibility – without exception – to make everything you complain about better. The most terrifying responsibility is acknowledging that you contributed to the environment you’re complaining about. Standing aloof is blind arrogance.
  2. Never complain about things you can’t change.
    • The weather.
    • How quickly time passes.
    • The past, including the choices you made.
    • Other people’s behaviors or attitudes.
    • An unworthy person’s good fortune. Sure, they don’t deserve it. So what!
    • Your current circumstances.
  3. Face-forward when complaining. What do you want?
  4. Seek solutions when complaining. What are you solving?
  5. Be tougher on yourself than you are on others. Complain three times about yourself, every time you complain once about others, if you’re inclined to be a complainer. Make this a hard and fast rule

10 WAYS TO BE A LEADER PEOPLE CHOOSE TO FOLLOW

10 Ways To Be a Leader People Choose to Follow

would-you-follow-you

10 leaders people choose not to follow:

  1. Tippy-toe leaders who live by fear.
  2. Hand-holding leaders who coddle rather than challenge.
  3. Finger-pointing leaders who never take responsibility.
  4. Face-saving leaders who protect their image at the expense of others.
  5. Butt-kissing leaders who change their behavior when top brass is around.
  6. Truth-shading leaders who bend the facts for personal advantage.
  7. Dark-cloud leaders who only see problems.
  8. Big-boss leaders who love telling people what to do.
  9. Glory-hound leaders who love praise and steal credit.
  10. Motor-mouth leaders who love the sound of their own voice.