The CFO Confidence Crisis

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Few roles are as important as the chief financial officer at most companies, but the CFOs today who are thinking about tomorrow are growing nervous about a key talent issue. They just don’t think anyone else in the company can assume their role.

Indeed, according to a new Korn Ferry survey, 81% of CFOs surveyed say they want to groom the next CFO internally, but they don’t believe that there’s a viable candidate in-house. Currently, about half of new roles are filled internally. 

“The current CFO is the one charged with identifying and developing that talent, and since they know best the skills required to meet what’s coming, they are realizing the internal bench isn’t fully prepared,” says Bryan Proctor, senior client partner and Global Financial Officers practice lead at Korn Ferry.

The lack of confidence is owed in part to CFOs feeling that their firms’ leadership development programs haven’t kept up with the rapidly changing role of CFO. Core functions such as finance and accounting are increasingly being combined under one role, with CFOs citing a lack of resources or skills and career development opportunities as reasons for the merging. Korn Ferry surveyed more than 700 CFOs worldwide, asking them about their own internal talent pipelines. The top two abilities CFOs feel their direct reports need to develop are “leadership skills and executive presence” and “strategic thinking.” 

“The tapestry of skills and experiences CFOs of today and tomorrow need are vastly different than what was needed in the past,” says John Petzold, senior client partner and CXO Optimization lead at Korn Ferry. “The reason subfunctions are merging is because the focus is less on a role or person and more about the capabilities that need to be covered by a set of individuals.”

In essence, the CFO function is being deconstructed for optimization. Leaders are breaking down necessary functions based on their organization’s strategy and identifying people with a combination of those skills and piecing them together to get the right set of talent to execute against that plan. Core financial functions such as taxes, capital allocation, and M&A still need to be done accurately and in compliance with regulations, of course. But experts say the CFO role is becoming more about adapting and deploying talent in the most efficient manner possible. 

“The leadership profile of the future CFO is less about tactical, direct experience, and more about learning agility, adaptability, and big-picture global perspective,” says Proctor. “That kind of nimbleness and ability to pivot isn’t naturally ingrained in the typical CPA.” 

 

Strong Market Bolsters Not-For-Profit Pensions

http://www.healthleadersmedia.com/finance/strong-market-bolsters-not-profit-pensions?utm_source=edit&utm_medium=ENL&utm_campaign=HLM-Daily-SilverPop_03292018&spMailingID=13219554&spUserID=MTY3ODg4NTg1MzQ4S0&spJobID=1362682914&spReportId=MTM2MjY4MjkxNAS2

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S&P forecasts lower near-term statutory minimum requirements for defined benefit plans, which could help financial profiles for not-for-profit healthcare providers.

The nation’s not-for-profit healthcare sector has benefited from a boost in the funded status of its pension plans in fiscal 2017 due primarily to robust investment market returns, according to a report this week from S&P Global Ratings.

This boost is occurring, S&P said, despite lower assumed discount rates in recent years, which provide a more conservative liability measure.

In the near term, S&P said a higher funded status should mean lower statutory minimum contributions to defined benefit pension plans, which could help overall financial profiles as operating performance in the healthcare sector has come under stress.

“However, the projected benefit obligation for many plans has continued to increase and many have had to contend with updated mortality tables, which more accurately recognize longer lives — which leads to increased pension liabilities,” said S&P credit analyst Anne Cosgrove.

Cosgrove said many not-for-profit issuers have focused on lowering pension funding risks, including increasing annual contributions to improve the funded status, closing current plans to new participants, freezing plans, and in some cases terminating plans altogether.

S&P has tracked the funding levels of defined-benefit plans of not-for-profit hospitals and health systems since 2007, when, on average, they were at their highest level (at 90%).

Funded statuses declined sharply in 2008 and 2009, by 20 percentage points during the Great Recession and the cratering of global investment markets. After the recession, funded ratios were essentially flat at near 70% through 2012, despite hospitals’ healthy contributions to plans, S&P said.

Ascension and Providence St. Joseph Halt Merger Talks

http://www.healthleadersmedia.com/leadership/ascension-and-providence-st-joseph-halt-merger-talks?utm_source=edit&utm_medium=ENL&utm_campaign=HLM-Daily-SilverPop_03292018&spMailingID=13219554&spUserID=MTY3ODg4NTg1MzQ4S0&spJobID=1362682914&spReportId=MTM2MjY4MjkxNAS2

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The two Catholic systems seemed like a good pair, but the details thwarted their potential union. Perhaps the timing just wasn’t right.

Had the potential merger between Ascension and Providence St. Joseph Health been finalized, the combined Catholic system would have surpassed HCA Healthcare as the largest hospital operator in the country.

But the two organizations halted their discussions about the deal, as The Wall Street Journal reported Wednesday, citing unnamed sources. The talks are not expected to resume any time soon.

“A merger of this magnitude may have been too big for either to handle while still amalgamating their own constituent parts,” Mark Cherry, principal analyst at Market Access Insights for Decision Resources Group, told HealthLeaders Media in an email.

 

“Ascension is only now putting common branding on its operations in Wisconsin, Michigan, and other states, while PSJ’s operations remain very region-focused,” he added.

News of the halted talks comes after Ascension said this week it would sell St. Vincent’s Medical Center in Bridgeport, Connecticut, to Hartford HealthCare. Last month, Ascension signed a definitive agreement to add Presence Health’s 10 hospitals to AMITA Health, a joint venture by its Alexian Brothers Health System and Adventist Midwest Health.

Providence St. Joseph, meanwhile, formed less than two years ago with the combination of Providence Health & Services and St. Joseph Health System.

So both systems are “still working out redundancies and efficiencies from their own earlier mergers,” Cherry said.

The Journal reported that Ascension’s directors backed “a new strategic direction to boost growth and labor productivity,” which was among the reasons cited for the proposed merger falling through. That could mean Ascension wanted to eliminate jobs, while Providence St. Joseph didn’t, Cherry said.

Ascension was already expected to cut about 600 jobs in Michigan, as The Detroit News and other outs reported earlier this month, citing a memo sent to employees.

All of this coincides with a flurry of M&A activity among major players in the hospital sector, including large Catholic systems.

After a year of negotiations, Catholic Health Initiatives and Dignity Health announced their merger plans in December. A merger between Advocate Health Care and Aurora Health Care received final regulatory approval this month, and a separate merger is in the works between Mercy Health and Bon Secours.

 

Two key areas hospitals are planning major tech investments in the immediate future

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Providers are ramping up to focus on urgent care centers and population health initiatives.

Hospitals are gearing up to spend more on population health and urgent care centers in the coming years, according to new research from two different firms.

The market for population health technologies is expected to reach $69 billion by 2025 while the urgent care center space is forecasted to grow by roughly $8 billion in 2018 to $25.93 billion by 2023.

The global population health management market was worth $118.5 million in 2016 and is slated to grow at a CAGR of roughly 16 percent from 2017 to 2025, with the rise in demand for innovative technologies and adoption of healthcare IT tools fueling the growth, Transparency Market Research said in a new report.

In terms of end-users, it’s the healthcare provider segment of the market that is expected to account for the largest share of the global market thanks to rising use of PHM tools. Insurers, pharma and “others” follow in terms of segments.

The benefits of PHM tools like data integration, data analysis, care coordination, and lowering care costs have driven an increase in their adoption, especially in the case of chronic diseases like diabetes and cardiovascular diseases which require identifying high-risk patients and disease management measures.

“This is one of the factors projected to drive the global population health management market during the forecast period,” the report authors wrote. “Developed healthcare IT infrastructure and increase in healthcare IT spending are the other factors anticipated to propel the global market during the forecast period.”

Geographically, North America and Europe are expected to dominate the market thanks to the Affordable Care Act and a rise in healthcare IT spending, owing largely to providers.

“Well-established healthcare infrastructure and strong support from public and private sectors in terms of reimbursement are attributed to the largest market share of North America,” the firm said. “A rise in awareness about population health and government initiatives such as the Affordable Care Act are anticipated to drive the market during the forecast period.”

Urgent Care Centers, meanwhile, will represent a $26 billion market by 2023, and in this year will reach just over $20 billion, ReportsnReports projected. Health systems and corporations with a stake in the healthcare industry know the model is flourishing thanks to affordable pricing, shorter wait times, an increasing elderly population, and the market is seeing more investment activity as well as strategic development partnerships between urgent care providers and hospitals. Corporate-owned urgent care centers, however, are expected to occupy the largest share of this market in 2018.

Concentra, MedExpress, American Family Care, NextCare Holdings, and FastMed Urgent Care are already major market players with CareNow Urgent Care, GoHealth Urgent Care starting to gain more of a presence as well in the United States.

Health systems looking to diversify their portfolios might do well to look at both urgent care centers and population health programs when considering how to expand their footprints. With a reputation for faster service and better pricing, both things that the rising millennial population smile at, they could be a beacon for both primary and specialty care for younger consumers as opposed to traditional practices. Additionally, with the high-deductible health plans, reasonably priced care will be especially attractive to patients who will bear a greater portion of the financial responsibility related to their care.

As these facilities grow in popularity, including them could boost not only your reputation but also your bottom line.

 

Sharp HealthCare ACO is evaluating its legal options after leaving Next Generation

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ACOs have left because of a surprise risk adjustment that pushed some from receiving bonus payments to paying penalties, expert says.

Sharp HealthCare ACO, one of the seven that has dropped out of Next Generation, is evaluating its legal options after the Centers for Medicare and Medicaid Services introduced a risk adjustment factor midstream, a decision that will cause the ACO to lose rather than save money, according to the CEO of the accountable care organization.

“We are evaluating what our legal options are,” said Alison Fleury, CEO of Sharp HealthCare Accountable Care Organization and senior vice president of Business Development for Sharp HealthCare in San Diego, California. “The sections of the agreement that CMS adjusted unilaterally are not sections they are able to adjust unilaterally.”

Sharp HealthCare ACO is awaiting the results of a preliminary settlement report, expected in April, that will give a clearer financial picture, according to Fleury.

The ACO, which signed on to Next Generation for two years on January 1, 2017, is now on the hook for losses from 2017, but not for 2018.

Sharp’s ACO of two medical groups and the ACO parent organization made the decision to withdraw from Next Generation effective this past February 28. Its Sharp Health Plan is not part of the ACO.

Fleury did not say how much money the ACO is losing from its year spent in Next Generation, a CMS model intended to reward health systems for assuming higher levels of financial risk.

Had CMS not introduced the risk adjustment factor, the ACO would have come out on the plus side and would have achieved savings, she said.

Six other ACOs have also left Next Generation, with one of those, KentuckyOne Health Partners, also citing the risk adjustment factor as a reason.

Sharp HealthCare ACO, which had been in the previous Pioneer model from 2012 to 2014, joined Next Generation after the Pioneer program stopped at the end of 2016. In Pioneer, Sharp neither lost nor gained savings but did well from a utilization standpoint, Fleury said.

One reason the ACO was optimistic about Next Generation was that unlike Pioneer, that used national inflation factors in its benchmark,  CMS took regional factors into account.

Another was because CMS said Next Generation would be predictable, Fleury said, compared to Pioneer, in which benchmarks changed every quarter.

But on October 1, 2017, CMS introduced a risk adjustment factor into the model that reduced actual risk scores by 4.82 percent.

“It’s a material impact,” Fleury said. “One of the key things CMS said about this model, was that it’s predictable. I think it’s unfortunate that this has not become a predictable model.”

In October, CMS gave ACOs the option of signing on to the 4.82 percent risk adjustment and receiving certain benefits, or not signing.

Sharp decided not to sign as the ACO would have gone from financial gain to loss, but on December 7, 2017, CMS mandated the amendment to the original participation agreement on benchmark calculations, that forced the 4.82 percent risk adjustment, Fleury said.

CMS made the change because the agency predicted risk scores would go down as younger, healthier baby boomers went on  Medicare, according to Fleury. CMS actually saw risk scores go up, but believed this was due to health systems doing a better job of coding, rather than actually having a sicker population.

Sharp HealthCare’s Medicare beneficiaries are older, on average about 74-years-old, according to Fleury.

The senior population in San Diego has grown by 12.4 percent between 2013 and 2016, and the Medicare Advantage population has grown by more than 16 percent, she said.

Also putting the ACO at a disadvantage for CMS’s risk adjustment, Sharp is already cost effective, having been in capitation models for 30 years. Both primary care physicians and specialists are in the ACO, meaning that the traditionally sicker population that sees specialists would also be in the model.

“But the model is risk-adjusted so that’s OK,” Fleury said was the thinking.

In fact, expecting savings out of Next Gen, Sharp spent $1.9 million integrating its Medicare fee-for-service beneficiaries, about 9 percent of its Medicare population, to its alignment of PCPs and specialists.

Fleury said she has not coordinated Sharp’s argument with the six other ACOs that have left Next Generation. Each system would be impacted differently by the risk adjustment, but she feels that the reasons why they left would be consistent.

KentuckyOne Health Partners ACO is among those. President Don Lovasz also referred to the unpredictable nature of the model and its risk adjustment as a reason for leaving.

“Since 2013, KentuckyOne Health Partners has participated in CMS Medicare ACO programs, including the 2017 Next Generation ACO model, with excellent outcomes,” Lovasz said. “Because the Next Generation ACO Model is still maturing and is demonstrating to be unpredictable with changes to risk coding intensity adjustments and mandatory caps on risk adjustments, KentuckyOne Health Partners chose not to participate in the 2018 performance year.  Through our membership in the America’s Physician Group, and along with other accountable care organizations across the country, we are working with CMS and CMMI to improve the predictability and transparency of their programs so we may participate in future Medicare value- based programs.

David Muhlestein, chief research officer for Leavitt Partners who gave the names of the ACOs which left Next Gen through a tweet said, “In short, the ACOs I’m familiar with were concerned with changes to risk adjustment that, for some, pushed them from receiving bonus payments to paying penalties.”

Jefferson, Einstein Healthcare Network to explore merger

https://www.beckershospitalreview.com/hospital-transactions-and-valuation/jefferson-einstein-healthcare-network-to-explore-merger.html

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Jefferson Health and Einstein Healthcare Network, both in Philadelphia, signed a nonbinding letter of intent to merge, Jefferson Health confirmed to Becker’s Hospital Review March 27.

Jefferson Health comprises 14 hospitals and 50-plus outpatient and urgent care locations, while Einstein Healthcare Network maintains three hospitals, approximately 1,000 licensed beds and 8,800-plus employees across its facilities.

With the move, Jefferson and Einstein Healthcare Network will set the stage for the creation of one of the region’s largest residency programs, officials said.

The organizations will enter a period of due diligence, and will sign a definitive agreement should they choose to move forward.

“Einstein Health Network is the perfect match for our vision of an academic and health system ‘with no address’ where the patients and students are the boss. Einstein has a history of caring for the underserved, training health professionals of the future and embracing change and innovation which makes them the perfect partner for our trustees’ goal of helping to create a healthcare innovation revolution in Philadelphia,” Jefferson Health President and CEO Stephen K. Klasko, MD, said in a statement to Becker’s Hospital ReviewMarch 27.

“Einstein represents an academic medical center with a 150-year history of caring for the underserved despite challenges in healthcare. [Einstein Healthcare Network President and CEO] Barry Freedman knows that urban hospitals still fill a unique role in their communities, despite many other hospitals packing up and heading for the suburbs. Einstein had many options for future partners and I’m glad they went with us,” he continued.

 

Geisinger, St. Luke’s University Health partner to construct 80-bed hospital

https://www.beckershospitalreview.com/facilities-management/geisinger-st-luke-s-university-health-partner-to-construct-80-bed-hospital.html

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Danville, Pa.-based Geisinger and Bethlehem, Pa.-based St. Luke’s University Health Network will build a new 80-bed acute care hospital in Orwigsburg, Pa. — marking the first time in Pennsylvania’s history two healthcare systems agreed to build and co-own a hospital.

The three-story, 120,000-square-foot facility will house an emergency department and offer a wide array of specialties and services. Construction on the facility will begin in spring 2018, wrapping up late next year.

Under the terms of the partnership, the hospital will operate under both parties as a joint venture, with funding and governance shared equally. St. Luke’s will build and manage the hospital, while both parties will contribute physicians, support staff and expertise.

“The new hospital in Orwigsburg will emphasize the strengths of St. Luke’s and Geisinger, extending the best value in healthcare  that is, the highest quality at the lowest cost — to more residents of Schuylkill County and surrounding areas,” St. Luke’s President and CEO Rick Anderson said.

 

 

Ascension could shift away from hospital focus, Modern Healthcare finds

https://www.healthcaredive.com/news/ascension-restructuring-modern/519850/

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Dive Brief:

  • Ascension is restructuring to adapt a new strategic direction. President and CEO Anthony Tersigni hinted that direction would put a larger emphasis on outpatient access points and telemedicine, according to a video obtained by Modern Healthcare. The effort could move Ascension away from being a hospital-focused business.
  • The board of directors has endorsed the new direction and the company expects to save $57 million a year by streamlining its pay practices, Tersigni reportedly said in the video.
  • The 151-hospital system has realigned leadership and organizational efforts, including limiting business travel and holding virtual meetings as Tersigni and his direct reports take pay cuts. Such efforts are expected to save $61 million in fiscal 2019, Modern Healthcare’s Alex Kacik reported.

Dive Insight:

The news comes as the industry is questioning whether the days of large hospital-based health systems are numbered.

Tenet Healthcare and Community Health Systems are both shedding hospitals as they seek to reduce debt loads that were $15 billion at their peaks. Tenet, also in restructuring mode, raised its number of layoffs to 2,000 to help reduce its debt.

Ascension recently laid off 500 workers in Michigan and more could be on the way. It’s restructuring shouldn’t be a surprise. The company’s operating income dropped 93% in Q1 2018 to $11.5 million, compared to $172.6 million the previous year. The operating revenue dropped $122.1 million over the last half of 2017.

Admissions for many health systems have been trending downward as expenses have risen. In efforts to make numbers work, health systems are exploring outpatient access points while focusing on geographic areas they believe they can become market leaders in and where higher-revenue-yield services are more in demand.

This has led to large systems questioning whether they want to still be large.

However, no one is waving the white flag just yet and pivoting away from a “strength by numbers” system approach. The restructuring news comes as Ascension and Presence Health signed a definitive agreement for Presence to join Ascension and become part of AMITA Health, a joint venture between Ascension’s Alexian Brothers Health System and Adventist Midwest Health.

The system is also rumored to be in merger talks with Providence St. Joseph Health that surfaced in December.

HCA, which is bullish on inpatient facilities and saw rising admissions last year, is exploring a possible acquisition of Mission Health.

The industry is in a state of change, and it’s yet to be seen how the multiple restructurings shake out. But smaller, regional-focused systems look to be one option as the large systems sell parts of themselves off.

http://www.modernhealthcare.com/article/20180322/NEWS/180329953/ascension-amid-major-restructuring-hinting-at-smaller-hospital

 

Hospitals acquired 5,000 physician practices in a single year

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Since hospital-employed doctors tend to perform services in an outpatient setting, the trend increases costs for Medicare and patients.

Hospitals have been scooping up physician practices at a record clip. Research conducted by Avalere for the nonprofit Physician Advocacy Institute shows hospitals nabbed 5,000 physician practices and employed 14,000 physicians between July 2015 and July 2016, an 11 percent uptick.

Since 2012, that’s a 100 percent increase in hospital-owned physician practices, indicating those medical groups may be struggling to maintain independence in a healthcare landscape that is increasingly geared toward larger, integrated systems.

That scenario increases costs for both Medicare and patients themselves, since hospital-employed physicians tend to perform services in a hospital outpatient setting. The researchers revealed higher costs for services such as colonoscopy and cardiac imaging.

Increased physician employment by hospitals, in fact, caused Medicare costs for four healthcare services to rise $3.1 billion between 2012 and 2015, with beneficiaries facing $411 million more in financial responsibility for these services than they would have if they were performed in independent physicians’ offices, the research showed.

From mid-2012 to mid-2016, the percentage of hospital-employed physicians increased by more than 63 percent, with increases in nearly every six-month time period measured over these four years. All regions of the country saw an increase in hospital-owned practices at every measured time period, with a range of total increase from 83 percent to 205 percent.

This trend, the authors said, shows government- and insurer-mandated payment policies favor larger health systems, creating a competitive disadvantage for independent physicians, many of whom are already struggling financially due to administrative and regulatory burdens. Independent physicians often find it prohibitively difficult to cut costs while maintaining clinical quality, and failure to maintain quality can result in federal reimbursement penalties.

The acquisition trend held true in every region of the country, but was most prevalent in the Midwest; it was least prevalent in the South.

PAI is examining these trends as part of an ongoing effort to better understand how physician employment and health care consolidation affects the practice of medicine and impacts patients.

Turn-Around Efforts Start with a Look at Operations

http://www.healthleadersmedia.com/community-rural/turn-around-efforts-start-look-operations?spMailingID=13157517&spUserID=MTY3ODg4NTg1MzQ4S0&spJobID=1361851715&spReportId=MTM2MTg1MTcxNQS2

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Even before a hospital shows signs of financial distress, the responsible action is to take a head-to-toe look at hospital operations to fully address financial and performance issues.

Hospital leaders may recognize the need for improvement but may not know where to turn. Since operations span the entire hospital, a head-to-toe operational assessment may be warranted to fully address financial and performance issues.

Following are high-level best practice tips that serve as cost-reduction and revenue enhancement strategies, and can help redirect an ailing situation toward a partial or full turnaround.

Evaluate labor and its costs. 
Labor costs typically account for 50 to 60 percent of a hospital’s operating revenue, so a thorough review of productivity is critical. While a productivity tool can help to set productivity targets, it also integrates a level of accountability toward helping to control labor expenses. Productivity standards, manager involvement, and executive oversight will move you toward your goals of greater efficiency while reducing labor costs.

Analyze supply costs.  
Second only to labor costs, supply spend represents significant expense for hospitals. Often, small hospitals don’t have the negotiating power, so look to the expertise of a group purchasing organization (GPO), or evaluate whether you have the right GPO with your interests in mind. The right GPO relationship can mean supply savings from 10 to 14 percent.

One key area to look at is your supply inventory. Have quantities been adjusted based on volumes, or types of procedures such as those performed in orthopedics or the cath lab? It may be possible to work with vendors to be charged for supplies when they’re needed (just-in-time delivery) versus overstocking for procedures that may be scheduled; this practice helps to free up dollars for other purposes. Also examine inventory “turns,” the number of times per year that supplies are being replaced. Based on our experience, a reasonable level of inventory turn is 9 to 12 times per year.

Examine revenue cycle management. 
Because the revenue cycle is a complex function, points in the process may be overlooked or broken. Your hospital may also face common challenges such as keeping your chargemaster current and competitively priced, and keeping up with each payer’s unique rates and payment methodology.

Additional areas to evaluate and address: ·

  • Have managed care contracts been updated or renegotiated? ·
  • Compare charges to reimbursement. Although you may be charging for an item at a fixed cost, it doesn’t necessarily mean that you will be reimbursed at that level.

Move ahead with greater confidence. 
Your overall action plans should identify who is responsible and accountable for each area of evaluation and opportunity. The discipline of frequent review helps to ensure that you are not drifting off the plan and that progress is occurring across all areas. A new level of accountability across team members is one indication that you have arrived. Be mindful that it does take time and diligence to impact turnaround efforts.